Returns & Exchanges
At TRP Cycling, we are committed to providing high-performance braking systems and components. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to your account and select the order containing the items you wish to return to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Place the unused components in their original retail packaging, ensuring all hardware and manuals are included to avoid restocking fees.
- 3.Ship to TRP
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned parts, we will process your refund to the original payment method within 5-7 business days.